Support email
support@ranmatch.comInclude your registered email address and describe the issue as clearly as possible.
Send an emailRanMatch Support
How can we help?
Contact our support team with questions about your account, safety, or your RanMatch experience.
Response time
As soon as possible
If you are in immediate danger, contact local emergency services.
Frequently asked questions
How do I delete my account?+
In the app, go to Profile → Settings → Delete Account. If you have an active Apple subscription, cancel it separately in your App Store subscriptions.
How do I report another user?+
Use the Report option on the relevant profile, conversation, or activity. You can also block the user from the same area to stop contact.
Can I get help with profile verification?+
Yes. If verification does not complete, email us with your device model and the error message you see.
Where should I send a privacy request?+
Send privacy requests such as access, correction, or deletion to support@ranmatch.com.
Reporting a safety or privacy concern?
Start your subject line with “Safety” or “Privacy” so the priority is immediately clear.